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Privacy at Invent SoftLabs

Privacy Policy

This notice describes the information we handle, why we use it, and the choices available to people who visit our website or contact our team.

Effective and last updated: June 22, 2026

01

Scope and who we are

This Privacy Policy explains how Invent SoftLabs (“we,” “us,” or “our”) handles personal information when you visit inventsoftlabs.com, contact us, request a consultation, or interact with our website tools.

It covers this public website and business enquiries. Client projects, employment, vendor relationships, and contracted services may be governed by additional agreements or notices.

02

Information we collect

Depending on your interaction, we may collect:

  • Contact and professional details, such as name, email, telephone number, title, organisation, and location.
  • Enquiry and project details, including requested services, requirements, messages, attachments, and correspondence.
  • Technical information, such as IP address, browser, device, operating system, referring page, timestamps, and hosting or security logs.
  • Lawful public or business information from professional profiles, organisation websites, referrals, and events.

Do not send passwords, payment-card details, government identifiers, health records, or other highly sensitive information through a general website channel unless we request it through an approved secure process.

03

Website assistant and voice input

The current website assistant uses a client-side knowledge base. Messages entered into it are processed in your browser and are not intentionally sent to Invent SoftLabs or an external AI model.

Voice input uses your browser’s speech-recognition feature. Audio or transcripts may be processed under your browser or device provider’s privacy terms. Invent SoftLabs does not intentionally record or store that audio through this website.

04

How and why we use information

We use information where reasonably necessary to:

  • respond to enquiries and schedule consultations;
  • understand requirements and prepare proposals or estimates;
  • provide, secure, support, and improve our website and services;
  • manage client, vendor, and professional relationships;
  • send requested or relevant business communications, with an opt-out where required;
  • prevent fraud, misuse, and security incidents;
  • comply with law and protect legal rights.

Depending on applicable law, processing may rely on consent, requested pre-contract steps, contract performance, legal obligations, or legitimate business interests that do not override your rights.

05

Cookies, logs, and external resources

The current website does not intentionally use advertising cookies or cross-site behavioural tracking. Hosting and essential technologies may use limited storage or create logs needed for security, delivery, accessibility, and performance.

The site may load external resources such as fonts and links to LinkedIn, GitHub, X, Facebook, YouTube, and Clutch. Those providers may receive technical information when resources load or you follow a link, and their policies apply. If analytics, advertising, or new cookies are introduced, this notice and any required consent controls should be updated.

06

When we share information

We may share relevant information with:

  • authorised employees and contractors;
  • hosting, email, security, communications, and professional-service providers acting for us;
  • clients, partners, or subcontractors where needed to evaluate or deliver a requested engagement;
  • regulators, courts, law enforcement, or others where legally required or necessary to protect rights and safety;
  • a successor during a merger, restructuring, financing, acquisition, or asset transfer.

Based on the website practices identified on the effective date, we do not sell personal information or share it for cross-context behavioural advertising.

07

International processing

Invent SoftLabs works across India, Dubai, and the United States. Information may therefore be accessed or processed outside your country. Where required, we use lawful contractual, organisational, or other safeguards for international transfers.

08

Retention and security

We retain personal information only as long as reasonably needed for enquiry follow-up, business records, contracts, dispute resolution, security, and legal compliance. The period varies by information and relationship.

We use reasonable administrative, technical, and organisational safeguards. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

09

Your privacy choices and rights

Subject to applicable law and exceptions, you may request access or a summary, correction, deletion, consent withdrawal, restriction or objection, data portability, an opt-out of certain disclosures, grievance redressal, or other locally available rights. Some laws also recognise nomination or authorised-agent rights.

Email info@inventsoftlabs.com with enough detail to identify and verify your request. We may ask for reasonable proof of identity or authority. You may opt out of marketing at any time, and we will not unlawfully discriminate against you for exercising a privacy right.

10

Children’s privacy

This business website is not directed to children, and we do not knowingly collect their personal information through it. Contact us if you believe a child has provided information so we can review and delete it where appropriate.

11

Updates and grievances

We may update this policy when our website, services, providers, or legal obligations change. The date above identifies the latest version.

Send privacy questions, requests, or grievances to info@inventsoftlabs.com. If a concern is not resolved, you may have the right to contact the data-protection or consumer authority in your jurisdiction.

Questions about these terms or your personal data can be sent to info@inventsoftlabs.com. You may also write to Invent SoftLabs, 4/2, 2nd Floor, Balaji Avenue 2nd Street, Thirumalai Pillai Road, T. Nagar, Chennai 600017, Tamil Nadu, India.
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